Payment & Shipping

Shipping Information

We ship with DHL. The shipping costs including any possible shipping surcharges will be displayed during the checkout process.

Shipping within 24h
We simply ship by default as fast as lightning! If you order and pay from Monday to Friday until 2.00 p.m. the delivery is usually shipped the same day (holidays excluded). Only if all items of the order are available from stock and no payment in advance. In exceptional cases, the delivery may be delayed.

Shipping within Germany
From a value of 250 € we ship free of charge within Germany. Excluded is the bulky surcharge and the island surcharge. These are calculated independently of the value of the goods.

DHL Paket 5,90 € 1-2 working days
DHL Express 24,90 € next working day until 12.00 a.m.

Shipping within EU
DHL Europaket 14,90 € 1-5 working days

Belgium · Bulgaria · Denmark · Estonia · Finland

France · Greece · United Kingdom · Netherlands

Italy · Ireland · Croatia · Latvia · Lithuania

Luxembourg · Malta · Austria · Poland · Portugal

Romania · Sweden · Slovakia · Slovenia

Spain · Czech Republic · Hungary · Cyprus

 

Shipping within EFTA States
DHL Europaket 39,90 € to 1000€ Value of goods
DHL Europaket 79,90 € to 2000€ Value of goods

Switzerland · Norway · Liechtenstein · Iceland

 

Orders with a value of over 1000 € will be delivered in two separate shipments. Orders with a value above 2000 € are not possible in the EFTA states via the online shop. In this case please contact us on shop@drayer.de
In addition, domestic sales tax and customs duties apply. We have no influence on the amount of the additional fees and charges, these are billed directly on delivery by the delivery service or the forwarding company.

Shipping worldwide
Delivery addresses outside the EU and the EFTA states can not be processed via the online shop. Please contact us in this case on shop@drayer.de

Bulky goods surcharge
For all packages over 120 cm in length, we calculate a bulky goods surcharge of 20 € per order for all shipping methods. If your order contains bulky goods, the surcharge will automatically be displayed and calculated in the checkout process.

Extended Area Surcharge
For all delivery addresses that are in the DHL Extended Area, we calculate an Extended Area Surcharge of 20 € per order for all shipping methods. If your address is in the DHL Extended Area, the Extended Area Surcharge is automatically displayed and calculated in the checkout process.

The shipping costs listed here are only valid for orders that are received automatically via the online shop. They do not apply to telephone or e-mail submitted orders.
All prices are inclusive of VAT.

Payment Methods

You have the following options to pay in the DRAYER online shop:

  • Payment on pickup
  • Payment in advance
  • PayPal
  • Credit Card
  • Payment on account


Payment on pickup
You come to our shop and pay for the ordered items directly on site.

DRAYER Fachhandel für Baumpflege und Seiltechnik
In den Engematten 3 
79286 Glottertal
Monday to Friday 8.00 a.m. - 12.00 a.m. and 2.00 p.m. - 5.00 p.m. 
Wednesday - 7.00 p.m.

Payment in advance
After processing your order we will send you a proforma invoice with all the information you need to transfer the total invoice amount. Please transfer to our bank account within 10 days. As soon as the full invoice amount has been received, we will ship your items. Please note that in case of a foreign bank transfer any fees have to be paid by the client.

Volksbank Breisgau Nord
BLZ: 68092000
IBAN: DE42 6809 2000 0070 0628 28
BIC: GENODE61EMM

PayPal
If you have a PayPal account, you can pay for your order quickly and securely via PayPal. When you choose PayPal you will be automatically redirected to PayPal.com during the order process. Your account will be debited directly through PayPal.

Credit Card
You can pay across Europe with the credit cards Visa or Mastercard. Your account will be debited after completing the checkout process.

Payment on account
Customers from Germany can conveniently pay on account (credit rating required). This applies to existing customers from the 2nd order and up to 1000 € value of goods. You will receive the invoice together with the delivery. By choosing this method of payment, you agree to pay the invoice amount within 10 days.

DRAYER Fachhandel für Baumpflege und Seiltechnik reserves the right to exclude the payment method chosen by the customer in exceptional cases.